F.A.Q.
Quick answers to the most common questions.
How long does shipping take?
Orders are usually processed within 1 to 3 business days. After shipment, delivery generally takes 8 to 15 business days depending on the destination.
How can I track my order?
You receive a tracking number by email once your order ships. You can also visit our Track Your Order page.
Are the bracelets adjustable?
Yes. Steel and ceramic-style bracelets adjust with removable links, and silicone straps adjust through buckle holes.
Will the strap fit my watch?
Each product page lists the watch format it is designed for. If you are unsure, contact us before ordering and we will help you choose.
Can I change or cancel my order?
Contact us as soon as possible. Changes cannot be guaranteed once the order has entered processing, and shipped orders cannot be modified.
What is your return policy?
Please see our Refund Policy. Always contact us before sending any item back.
My item arrived damaged. What should I do?
Contact us with your order number and clear photos or videos of the issue so we can find the right solution.
Which payment methods do you accept?
We accept the payment methods shown at checkout and in the footer of our website.
Still need help? Contact us.
Sorelyne is an independent brand. Third-party brand and model names are used only to describe product compatibility and do not imply any affiliation, sponsorship, or endorsement.